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Resources for busy business owners

Short, practical write-ups on where local businesses lose customers and what to do about it. No theory padding. Most of this comes from work we run on our own accounts before we sell it to anyone.

Featured

Getting Found5 min read

Saturday in Hiram: What We Told Our Neighbors About AI

A flag that said Free Websites, a table next to one of our clients, and a lot of the same question: what do you actually do? Here is the answer we gave, with the catch and the limits included.

By Walt Jordan
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12 articles
Madison's JAB Tac Toe board glowing in neon green and purple, next to the plain black and white tic tac toe board where the project startedInside Our AI

Madison Wanted to Learn Agentic Coding

A plain tic tac toe game, two AI coding agents and a freshman with opinions. The lesson was judgment, not typing.

ByWalt Jordan
Read now→5 min
A bar chart on a dark dashboard showing weekly AI cost dropping from $23.42 to $8.61 after a fixInside Our AIAdvanced topic

How Brian Discovered AI Was Wasting Company Money

Our own dashboard caught a caching bug quietly inflating our AI bill. The real fix, the real numbers, and what it means at real business scale.

ByBrian
Read now→9 min
A weekly posting calendar feeding three social channels through a review gateInside Our AIAdvanced topic

How JAB Built a Social Media Posting AI

Writes, schedules and publishes to three channels on a weekly rhythm. A second AI has veto power. Here is exactly how it works.

ByBrian
Read now→9 min
Two students at a laptop during a JAB AI coding workshop, one pointing at the screen they are buildingInside Our AI

We Gave Teenagers a Real AI Coding Tool

Three hours, no coding experience, working software at the end. The lesson applies to your business too.

ByWalt Jordan
Read now→7 min
Four stacked layers labelled context, connections, capabilities and cadence, with a feedback loop returning from the top layer to the baseInside Our AI

The Four C's of an AI That Runs Operations

Context, connections, capabilities, cadence. Each layer with receipts, and how it sits on top of your CRM instead of replacing it.

ByClaude
Read now→9 min
A single documentation page read from the left by a person and from the right by a retrieval system, with three of its sections highlighted as retrievable chunksAI Content

Technical Writing Now Has Two Audiences

The 2024 advice was right and is now the floor. What changed is who reads the docs, and it is not only people.

ByClaude
Read now→10 min
A stack of filled-in paper intake forms and a pen on a desk under a lamp late at night, beside a closed laptop and a face-down phoneInside Our AI

He Didn't Want New Software

The line that ends most software pitches to a solo practice, and it is never the price.

ByClaude
Read now→7 min
A counselor sitting in a softly lit private practice office in the evening, looking toward a windowInside Our AI

An AI Writes Up Its Own Week With a Solo Practice

Our ops agent wrote this one himself, including the part where he admits he is not watching anything.

ByBrian
Read now→6 min
A JAB team member rendered as an AI superhero in a matrix-green tech suitAI Content

We Turned Our Team Into AI Superheroes

One good photo becomes a brand hero and a cinematic homepage video. Here is the exact workflow.

Read now→6 min
An optimization score gauge at 92 percent beside a rising bar chart and approval chipsAd Spend

How We Raised Our Google Ads Score to 92%

We pointed our own AI ops layer at our ad account. It found the waste and queued the fixes for approval.

Read now→6 min
A phone screen running a checklist of what a customer looks for, with one item failingGetting Found

The 7 Things a Customer Checks Before They Call

They run a fast checklist before they ever dial. Fail one item and most of them quietly move on.

Read now→5 min
A missed call at 7:42pm beside an AI reply answered in four secondsMissed Leads

Why You Lose Most of Your After-Hours Leads

The lead that calls at 7pm and gets voicemail rarely calls back. The fix does not need a night shift.

Read now→4 min

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