Privacy Policy

We collect only what we need to do the work you have asked us to do:

• Contact details you give us, such as your name, business name, email address, and mobile number.
• Messages you send us by text, email, web chat, or social message, along with our replies, so we have a record of the conversation.
• Booking and service details you provide when you schedule a consultation or become a client.
• Basic website analytics, such as pages visited and referring source, collected through Google Analytics.

We use your information to reply to you, deliver the services you have engaged us for, schedule and confirm appointments, send service updates, and improve how we work. We do not use it to build profiles for sale, and we do not run advertising networks on your data.

If you text our business line at (470) 748-2181, or give us your mobile number and ask us to follow up by text, you are consenting to receive text messages from Jordan & Borden related to your enquiry or your service with us. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this policy exclude text messaging originator opt-in data and consent. That information is never shared with any third party.

We use service providers to actually deliver messages on our behalf, such as our telephony provider. They may only process your number for the purpose of delivering the message and may not use it for their own marketing.

We share information only with the service providers that make our platform work, for example hosting, telephony, email delivery, payment processing, and scheduling. They act on our instructions and may not use your information for their own purposes. We also disclose information where the law requires it.

We do not sell your personal information.

We keep client records for as long as you are a client and afterwards for as long as we need them for tax, legal, and dispute-resolution purposes. Conversation records are kept so that whoever picks up your thread next has the context. You may ask us to delete your information at any time and we will, except where we are required to keep it.

• Reply STOP to any text to stop text messages.
• Use the unsubscribe link in any marketing email.
• Email us to ask what we hold about you, to correct it, or to have it deleted.

Our services are for businesses. We do not knowingly collect information from anyone under 16.

If we change this policy we will update the date at the top of this page. Material changes affecting how we use your information will be communicated directly where we can.

Jordan & Borden Consulting LLC
Email: support@jordanborden.com
Phone: (470) 748-2181

See also our Terms of Service, which include our messaging terms.