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Lawn Solutions

Answering customer texts for a Georgia lawn company

JAB has answered customer texts for Lawn Solutions, a Georgia lawn company, since July: 38 customer texts.

38
customer texts answered since July
The problem
A lawn crew is outside all day. Customer texts arrive while everyone is working, and a slow reply can lose the job.
What JAB did
JAB answers customer texts for Lawn Solutions.
What is true now
38 customer texts answered since July.

Lawn work happens outside, and customer texts do not wait for a break. When the people who would answer are on a mower, replies slip.

Since July, JAB has answered customer texts for Lawn Solutions, a lawn company in Georgia. That is 38 customer texts so far.

The real screens

From JAB Ops, on a sample business we run so we never show a client's data.

The Requests page in JAB Ops for a sample chiropractic practice. Each request shows what was asked, who owns it and its status.
Screen from JAB Ops, updated Oct 11. Sample business.

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