Olive Tree Therapy & Wellness
A therapy practice where the right provider knows the moment a client walks in
Olive Tree Therapy & Wellness offers therapy, therapeutic massage and wellness services with several providers under one roof. Clients check in at the front desk, and their own provider gets a text the moment they arrive.
- 1 text
- to the right provider, the moment a client checks in
- 0
- client names stored by JAB from the clinical calendar
- The work
- In a practice with several providers, every arrival raises the same question: who is this client here to see, and does that person know they are here?
- What JAB did
- JAB put a check-in kiosk at the front desk that texts each provider when their client arrives, rebuilt the practice website, and set up booking that respects client privacy.
- What is true now
- The kiosk is live at the front desk and each provider gets a text the moment their client checks in.
The practice
Olive Tree brings counseling, therapeutic massage, wellness services and yoga under one roof. Each provider keeps their own schedule, and the lobby is where it all comes together.
What we built
A check-in kiosk at the front desk. The client picks their provider and checks in, and that provider gets a text: the client's name, who they are here for, and that they are waiting in the lobby. A General Wellness option covers wellness visits.
Because this is a healthcare practice, privacy shaped every choice. A business associate agreement is signed. JAB reads the clinical calendar only as busy or free, so no client names leave the practice's own systems.
JAB also rebuilt the practice website around the lobby itself, with booking buttons at the top of the page.
The real thing
Dana Brooks is here for Sasha and waiting in the lobby.
Olive Tree Therapy & Wellness is named with permission. Facts from JAB Ops check-in records and configuration, as of October 11, 2026.
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